Mobile Customer Service Archives | Astute

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Mobile Self-Service: A Win-Win for Brands and On-the-Go Customers

What you need to know about mobile self-service, and how it can help improve your customers' experiences.

example of multichannel customer self service

7 Customer Self-Service Examples (and Practical CX Advice)

Learn seven best practices for implementing digital self-service, including customer examples.

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6 Ways to Deliver In-App Support for Customers on the Go

Enterprises are making huge investments in mobile. Yet apps are often lacking effective in-app support.

Engaging Millennials, Part 6: CPG Brands Must Help Customers Help Themselves

How is this generation re-shaping the CPG industry, and how can CPG brands unify experiences across channels?