Astute streamlines omni-channel customer care for Kraft.
Kraft Foods uses Astute AgentTM (formerly ePowerCenterTM) to serve their consumers through multiple channels such as phone, email, paper mail, and social media — truly a one-stop shop!
About Kraft Foods
The Kraft Heinz Company is the third-largest food and beverage company in North America and the fifth-largest food and beverage company in the world, with eight $1 billion+ brands. A globally trusted producer of delicious foods, The Kraft Heinz Company provides high quality, great taste and nutrition for all eating occasions whether at home, in restaurants or on the go.