Email Still Matters. Automation is the Only Way to Scale
Email is Popular.
62% of customers want to communicate with Customer Service via email.
Volume is Growing.
2-3% annual growth in email usage is expected through 2023.
Consumers Want Fast Replies.
40% of customers expect an email reply in just one hour.
Respond to Customer Emails 5X Faster with EVA
Watch this one-minute overview to see how EVA can be a game-changer for your team.
Why You Need EVA Today
- Automatically creates and codes the case
- Continues to learn from what your agents do
- Flexes and scales to your changing needs
- Outcome-based pricing
