4Q is the best way to evaluate the online experience, measure customer satisfaction, and quickly implement website improvements based on real customer feedback.
Asking 4 key questions
Measure the quality of the customer’s experience and understand their intent with 4 questions that answer:
- Who is here?
- Why are they here?
- How am I doing?
- What do I need to fix?
Gather insights with no limits on the number of survey or comment card responses you collect.
To ensure all your customers have a voice, 4Q has been translated into 35 languages.